Indicators & Performance

Accreditation

We are monitoring the patient safety initiatives and improving our treatment and service quality for obtaining accreditation from local as well as international authority.

Patient Safety Initiatives

Delivering high quality patient care & safety is a strategic priority at DCIMCH.

At DCIMCH, patient safety is everyone’s responsibility. Since 2011, patient care areas participate in twice weekly Patient Safety Briefings involving input from all staff including Registered Nurse’s, allied staff and clerical associates. Champions in patient care areas (usually the nurse in charge of the unit) are trained to bring together healthcare workers for 5 to 10 minutes twice weekly to bring forward patient safety issues that are then forwarded to managers for consideration. Briefings are conducted in both inpatient and outpatient areas.

Patient Safety Briefings provide front-line staff the opportunity to share information about patient safety concerns on an ongoing weekly basis. Safety Briefings helps increase staff awareness of patient safety issues, creates an environment in which staff can share information without fear of reprisal and integrate the reporting of patient safety issues into daily activities. Proactively identifying patient safety concerns allows the implementation of corrective measures to reduce preventable patient harm. Over time, safety briefings help create a culture of safety, reduce the risk of adverse events, and improve quality of care.

Hand Hygiene

Hand Hygiene (HH) is a major strategy for decreasing hospital acquired infections. At DCIMCH, ensuring strict hand hygiene is a key patient safety focus. The effort to increase adherence to the 4 moments of hand hygiene involved a strong senior management support, support of physician-leaders and collaboration among Infection Prevention and Control (IPAC), decision-support, and frontline healthcare providers, patients and visitors to create a culture that recognize the HH as the most important patient safety initiatives.

Standardized Mortality Rate

Our efforts to continuously analyze performance and identify areas where improvement opportunities may be found. .