Patient Charter
Your Rights as a Patient
- Receive considerate, respectful, and non-discriminatory medical care regardless of age, gender, religion, or socioeconomic status.
- Know the name, designation, and specialty of the attending consultant and care team.
- Receive clear explanations regarding diagnosis, proposed procedures, clinical risks, alternatives, and estimated costs prior to giving informed consent.
- Strict confidentiality of medical records, diagnostic results, and TeleMedicine consultations.
Your Responsibilities
- Provide complete and accurate history of current symptoms, allergies, prior hospitalizations, and ongoing medications.
- Respect hospital visiting hours, infection-control rules, no-smoking zones, and silence in ICU/Ward corridors.
- Settle hospital bills promptly and safeguard attendant passes issued during admission.
Informed consent & clinical privacy
Transparent treatment & tariff communication
Safe, smoke-free, infection-controlled environment
Book Appointment or Call 10651
Our Patient Relations & Emergency Teams operate 24/7.
Book Specialist Serial Video TeleMedicine