Quality Assurance & Patient Safety Plan

Institutional Quality & Safety Framework

DCIMCH maintains strict clinical governance across Outpatient, Inpatient, Operation Theatre, ICU/NICU, Blood Bank, and Laboratory services:

• Infection Prevention & Sterilization: Central Sterile Services Department (CSSD) autoclaving,zonation in OTs and ICUs, and strict hand-hygiene compliance.
• Digital Diagnostic Accuracy: Barcoded sample tracking, internal & external quality controls in Pathology, Biochemistry, Microbiology, and Hematology.
• Medication & Billing Transparency: Standardized consultation fee policies, automated receipting, and round-the-clock Model Pharmacy supervision by registered pharmacists.